The founder of Phoenix IT spent many years working as the director of information technology for a large corporation. During this time, he saw many small to mid-size business owners falling through the cracks of larger managed IT service provider’s firms. It became apart that these smaller companies were paying for services they really weren’t receiving. A vision was born of a company that could bring enterprise-level IT experience to the small to mid-size business market. With this goal in mind, Phoenix IT was founded in 1998.
We see our role as a provider of exceptional business services and technology support to our valued customers. Our passion is helping the small to mid-size business owner leverage their IT to meet and exceed their company objectives. Our specialty lies in serving businesses with as few as one employee to as many as 25.
Phoenix IT believes in relationship-driven work practices. We view ourselves as your dedicated partner. Though we provide all of the IT support and consulting services you need to help you succeed; we are not a technology vendor. We are not interested in selling you products and services that you can’t afford and don’t need.
We love to work with people who are openminded when it comes to solutions for their technology needs.
The staff at Phoenix IT demand a lot of ourselves so that we can deliver the very best to you.
Our reputation is built upon the following strategies that are the heart of our business:
Phoenix IT offers professional technical support services in a relaxed, laid back environment. We take the work we do for you very seriously, but we also believe that the best work processes are accomplished through a working environment marked by fun. Technology scares a lot of people. We take the fear out of it by breaking complex technology concepts into simple terms. You will find our staff are very friendly and encourage you to ask questions, so we can best devise a support strategy to assist you with your company goals.
Phoenix IT is more than just outsourced technology support for the Greater Louisville area businesses. We see ourselves as your business partners and make it our personal mission to help you scale your company while providing the necessary expertise to avoid common pitfalls.
Phoenix IT’s staff comprise many years of experience working in some of the most technically complex industries today. This expertise has equipped us with the skills to provide IT solutions for a wide breadth of industries. We’re confident that we can leverage your IT assets to help you meet and your organizational objectives.
Among the industries we currently serve are: